While Facebook has been using Messenger as a secondary app connecting to their platform for quite a while, they have yet to give many desktop and laptop users the ability to have the updates that have come with Messenger. The old Facebook inbox remained on their actual website until this week. Now Facebook has replaced this interface with a desktop version of Messenger.
With this new change comes a huge amount of new features for messaging through Facebook.com. Users will be able to enjoy many of the great features that have been rolled out to Messenger over the last several months. They’ll also have some customizable options for their conversations that make it so that they can change the color of the conversation, edit nicknames, alter which emoji can be used, and mute notifications about a conversation. They will also have the ability to make voice calls through Facebook.com.
It seems that the idea behind switching is to harmonize user experience between the Facebook apps and what people view on Facebook.com. Facebook knows that many users switch between their computer and their phone or another device regularly which is why it makes sense to make messaging the same on both devices. This hasn’t stopped the range of complaints that have been coming out about the new interface for messaging on Facebook.com.
Many users have already started to complain about the new update reacting partly to the fact that the change occurred with no warning in the form of a Facebook announcement. Some are calling for some way for users to choose which kind of interface they would like to use. Complaints about the new inbox include the most recent message being set to an automatic read status if a person goes into the inbox and photo uploads being sent immediately. While Facebook has been listening to complaints, it does seem that they are going to continue to use their new desktop version of Messenger from now on which means that users will just have to get used to it.