One of the problems that Twitter has continued to struggle with is all the abusive and trolling comments that are on the platform. This is a common problem that comes partially from how global and public the social media network is. Since strangers all over the world can see tweets of other strangers, it is easy for abusive accounts to thrive. While users are allowed to set accounts to private, most don’t as this can keep them from connecting with people they are hoping to connect with. The new filters are intended to help users protect themselves, while allowing their account to remain open to the public.
The new filter options allow you to block notifications that come from accounts that are the most likely to be trolls. You’ll now be able to mute notifications that come from new accounts that you don’t follow, accounts that don’t follow you that you also don’t follow, or even just all accounts that don’t follow you. These new filters are targeted at protecting you from unwanted spam and from abusive comments as well.
The new filter options are actually an addition to an earlier update that allowed users to mute notifications from those without a profile picture, without a confirmed email address or phone number, and accounts that a user didn’t follow. The new filters are easy to access by going into notifications on your app, clicking on settings, and then checking the boxes for your preferred filters. This allows users to mute the types of accounts that they are personally more concerned with.
While the new filter settings are designed to help curb abusive and troll-like behavior on the platform, the problem isn’t completely solved by this feature. As Twitter users have to opt into the different filters, they may still leave the different accounts not muted if they don’t realize that this feature is out there or know this, but choose to see these different notifications. It is a step in limiting harassment and trolling, but Twitter still is far from solving this problem entirely.