With a persistently booming popularity in e-commerce these days, it seems that web entrepreneurs of all ages and experience levels are emerging onto the scene daily, snatching up what’s left of the domains with their bright eyes and big dreams of fortune.
And, although, an online business promises many advantages to that of a traditional brick and mortar – little or no overhead, flexible hours and no face-to-face interaction – it’s important that these self-starters don’t neglect the crucial details that can make or break any business, online or not. Customer service.
Fortunately, Mashable.com, with help from social-media blogger Lauren Vargas, has extended a helping hand to these go-getters by providing some invaluable advice to industry newcomers. Below, they have highlighted five key areas worth noting to ensure that your business excels with many happily returning customers.