company reputation Tag

Building an Online Reputation through Social Media

On Monday we touched on the importance of establishing your small business on the various social networking sites and in the blogging community. But setting up your accounts and creating new, unique content is only half the battle. Once you have the tools in place, you must be proactive in order to grow and expand your presence on the internet.

According to a recent Nielsen study, users spend 22% of their time on the internet engrossed in social media sites like Facebook and Twitter. And remember, this isn’t just users in the United States—this is on a global scale. In addition, three out of every four people who go online will visit a social network or blog. If you take just one thing away from these statistics, it should be that people are increasingly turning to social media.

Although social media was originally viewed purely as a source of entertainment and interaction, it has morphed into a perceived source of reliable information. (more…)

Are you Afraid of the Digg?

If you thought witches and ghouls were the scariest thing you were going to encounter this Halloween, some established companies might see it a little bit differently. For them, the most terrifying prospect is…a social networking site.

But why would anyone be afraid of a little site like Digg or Facebook? The simple answer is control. Companies fear social networking sites because they can’t pick and choose what is said about the company through these kinds of outlets. But this hesitation to move viral (and relinquish this control) shouldn’t be too shocking. Think of all the time, money, and effort that are put into carefully creating any and all company marketing campaigns. Commercials are screened by test audiences before they ever make it on the air. Heads of the company have careful speech writers and PR pros coordinating all company information before it’s divulged to the public. And with social networking sites, companies move out of this controlled environment into the wild, untamed world of everyday human interaction.
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